The air traffic control system is a
vast network of people and equipment that ensures the safe operation of
commercial and private aircraft. Air traffic controllers coordinate the
movement of air traffic to make certain that planes stay a safe distance
apart. Their immediate concern is safety, but controllers also must
direct planes efficiently to minimize delays. Some regulate airport
traffic; others regulate flights between airports.
Although airport tower or terminal controllers watch
over all planes traveling through the airport's airspace, their main
responsibility is to organize the flow of aircraft in and out of the
airport. Relying on radar and visual observation, they closely monitor
each plane to ensure a safe distance between all aircraft and to guide
pilots between the hangar or ramp and the end of the airport's airspace.
In addition, controllers keep pilots informed about changes in weather
conditions such as wind shear�a sudden change in the velocity or
direction of the wind that can cause the pilot to lose control of the
aircraft.
During arrival or departure, several controllers direct each plane.
As a plane approaches an airport, the pilot radios ahead to inform the
terminal of its presence. The controller in the radar room, just beneath
the control tower, has a copy of the plane's flight plan and already has
observed the plane on radar. If the path is clear, the controller
directs the pilot to a runway; if the airport is busy, the plane is
fitted into a traffic pattern with other aircraft waiting to land. As
the plane nears the runway, the pilot is asked to contact the tower.
There, another controller, who also is watching the plane on radar,
monitors the aircraft the last mile or so to the runway, delaying any
departures that would interfere with the plane's landing. Once the plane
has landed, a ground controller in the tower directs it along the
taxiways to its assigned gate. The ground controller usually works
entirely by sight, but may use radar if visibility is very poor.
The procedure is reversed for departures. The ground controller
directs the plane to the proper runway. The local controller then
informs the pilot about conditions at the airport, such as weather,
speed and direction of wind, and visibility. The local controller also
issues runway clearance for the pilot to take off. Once in the air, the
plane is guided out of the airport's airspace by the departure
controller.
After each plane departs, airport tower controllers notify enroute
controllers who will next take charge. There are 21 enroute control
centers located around the country, each employing 300 to 700
controllers, with more than 150 on duty during peak hours at the busier
facilities. Airplanes usually fly along designated routes; each center
is assigned a certain airspace containing many different routes. Enroute
controllers work in teams of up to three members, depending on how heavy
traffic is; each team is responsible for a section of the center's
airspace. A team, for example, might be responsible for all planes that
are between 30 to 100 miles north of an airport and flying at an
altitude between 6,000 and 18,000 feet.
To prepare for planes about to enter the team's airspace, the radar
associate controller organizes flight plans coming off a printer. If two
planes are scheduled to enter the team's airspace at nearly the same
time, location, and altitude, this controller may arrange with the
preceding control unit for one plane to change its flight path. The
previous unit may have been another team at the same or an adjacent
center, or a departure controller at a neighboring terminal. As a plane
approaches a team's airspace, the radar controller accepts
responsibility for the plane from the previous controlling unit. The
controller also delegates responsibility for the plane to the next
controlling unit when the plane leaves the team's airspace.
The radar controller, who is the senior team member, observes the
planes in the team's airspace on radar and communicates with the pilots
when necessary. Radar controllers warn pilots about nearby planes, bad
weather conditions, and other potential hazards. Two planes on a
collision course will be directed around each other. If a pilot wants to
change altitude in search of better flying conditions, the controller
will check to determine that no other planes will be along the proposed
path. As the flight progresses, the team responsible for the aircraft
notifies the next team in charge. Through team coordination, the plane
arrives safely at its destination.
Both airport tower and enroute controllers usually control several
planes at a time; often, they have to make quick decisions about
completely different activities. For example, a controller might direct
a plane on its landing approach and at the same time provide pilots
entering the airport's airspace with information about conditions at the
airport. While instructing these pilots, the controller also would
observe other planes in the vicinity, such as those in a holding pattern
waiting for permission to land, to ensure that they remain well
separated.
In addition to airport towers and enroute centers, air traffic
controllers also work in flight service stations operated at more than
100 locations. These flight service specialists provide pilots
with information on the station's particular area, including terrain,
preflight and inflight weather information, suggested routes, and other
information important to the safety of a flight. Flight service station
specialists help pilots in emergency situations and initiate and
coordinate searches for missing or overdue aircraft. However, they are
not involved in actively managing air traffic.
Some air traffic controllers work at the Federal Aviation
Administration's (FAA) Air Traffic Control Systems Command Center in
Herndon, Virginia, where they oversee the entire system. They look for
situations that will create bottlenecks or other problems in the system,
then respond with a management plan for traffic into and out of the
troubled sector. The objective is to keep traffic levels in the trouble
spots manageable for the controllers working at enroute centers.
Currently, the FAA is in the midst of developing and implementing a
new automated air traffic control system that will allow controllers to
more efficiently deal with the demands of increased air traffic. For
example, some traditional air traffic controller tasks�like determining
how far apart planes should be kept�will be done by computer. Present
separation standards call for a 2,000-foot vertical spacing between two
aircraft operating above 29,000 feet and flying the same ground track.
With the aid of new technologies, the FAA will be able to reduce this
vertical separation standard to 1,000 feet. Improved communication
between computers on airplanes and those on the ground also is making
the controller's job a little easier.
At present controllers sit at consoles with green-glowing screens
that display radar images generated by a computer. In the future,
controllers will work at a modern workstation computer that depicts air
routes in full-color on a 20- by 20-inch screen. The controllers will
select radio channels simply by touching on-screen buttons instead of
turning dials or switching switches. The new technology will also enable
controllers to zoom in on selected corners of the air space that is
their responsibility and get better images of moving traffic than is
possible with today's machines. The new automated air traffic control
system is expected to become operational in several phases over the next
8 years.
The FAA is also considering implementing a system called "free
flight" which would give pilots much more freedom in operating their
aircraft. The change will require new concepts of shared responsibility
between controllers and pilots. Air traffic controllers will still be
central to the safe operation of the system, but their responsibilities
will eventually shift from controlling to monitoring flights. At
present, controllers assign routes, altitudes, and speeds. Under the new
system, airlines and pilots would choose them. Controllers would
intervene only to ensure that aircraft remained at safe distances from
one another, to prevent congestion in terminal areas and entry into
closed airspace, or to otherwise ensure safety. Today's practices often
result in planes zigzagging from point to point along corridors rather
than flying from city to city in a straight line. This results in lost
time and fuel. However, it may be several years before a free flight
system is implemented, despite its potential advantages. For the system
to work, new equipment must be added for pilots and controllers, and new
procedures developed to accommodate both the tightly controlled and
flexible aspects of free flight. Budget constraints within the Federal
Government may delay or slow implementation.
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Air traffic controller trainees are selected
through the competitive Federal Civil Service system. Applicants must
pass a written test that measures their ability to learn the
controller's duties. Applicants with experience as a pilot, navigator,
or military controller can improve their rating by scoring well on the
occupational knowledge portion of the examination. Abstract reasoning
and three-dimensional spatial visualization are among the aptitudes the
exam measures. In addition, applicants usually must have 3 years of
general work experience or 4 years of college, or a combination of both.
Applicants also must survive a week of screening at the FAA Academy in
Oklahoma City, which includes aptitude tests using computer simulators
and physical and psychological examinations. Successful applicants
receive drug screening tests. For airport tower and enroute center
positions, applicants must be less than 31 years old. Those 31 years old
and over are eligible for positions at flight service stations.
Controllers must be articulate, because pilots must be given
directions quickly and clearly. Intelligence and a good memory also are
important because controllers constantly receive information that they
must immediately grasp, interpret, and remember. Decisiveness also is
required because controllers often have to make quick decisions. The
ability to concentrate is crucial because controllers must make these
decisions in the midst of noise and other distractions.
Trainees learn their jobs through a combination of formal and
on-the-job training. They receive 7 months of intensive training at the
FAA academy, where they learn the fundamentals of the airway system, FAA
regulations, controller equipment, aircraft performance characteristics,
as well as more specialized tasks. To receive a job offer, trainees must
successfully complete the training and pass a series of examinations,
including a controller skills test that measures speed and accuracy in
recognizing and correctly solving air traffic control problems. The test
requires judgments on spatial relationships and requires application of
the rules and procedures contained in the Air Traffic Control
Handbook. Based on aptitude and test scores, trainees are selected
to work at either an enroute center or a tower.
After graduation, it takes several years of progressively more
responsible work experience, interspersed with considerable classroom
instruction and independent study, to become a fully qualified
controller. This training includes instruction in the operation of the
new, more automated air traffic control system�including the automated
Microwave Landing System that enables pilots to receive instructions
over automated data links�that is being installed in control sites
across the country.
Controllers who fail to complete either the academy or the on-the-job
portion of the training are usually dismissed. Controllers must pass a
physical examination each year and a job performance examination twice
each year. Failure to become certified in any position at a facility
within a specified time also may result in dismissal. Controllers also
are subject to drug screening as a condition of continuing employment.
At airports, new controllers begin by supplying pilots with basic
flight data and airport information. They then advance to ground
controller, then local controller, departure controller, and finally,
arrival controller. At an enroute traffic control center, new
controllers first deliver printed flight plans to teams, gradually
advancing to radar associate controller and then radar controller.
Controllers can transfer to jobs at different locations or advance to
supervisory positions, including management or staff jobs in air traffic
control and top administrative jobs in the FAA. However, there are only
limited opportunities for a controller to switch from a position in an
enroute center to a tower.
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Median annual earnings of air traffic
controllers in 2000 were $82,520. The middle 50 percent earned between
$62,250 and $101,570. The lowest 10 percent earned less than $44,760,
and the highest 10 percent earned more than $111,150.
The average annual salary, excluding overtime earnings, for air
traffic controllers in the Federal Government�which employs 89 percent
of the total�in nonsupervisory, supervisory, and managerial positions
was $53,313 in 2001. Both the worker's job responsibilities and the
complexity of the particular facility determine a controller's pay. For
example, controllers who work at the FAA's busiest air traffic control
facilities earn higher pay.
Depending on length of service, air traffic controllers receive 13 to
26 days of paid vacation and 13 days of paid sick leave each year, life
insurance, and health benefits. In addition, controllers can retire at
an earlier age and with fewer years of service than other Federal
employees. Air traffic controllers are eligible to retire at age 50 with
20 years of service as an active air traffic controller or after 25
years of active service at any age. There is a mandatory retirement age
of 56 for controllers who manage air traffic.
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